Processes are there to be improved. And we’re here to improve them. We meet with subsidiaries and business units to talk through and understand their issues, helping them take a step back and pass on the information and data. We often hold workshops where we present projects and make decisions. You need to enjoy teamwork and be humble and modest. However, self-belief is important too if you’re to gain buy-in for the new processes; as are the proactivity and flexibility to seize business opportunities early. For example, the versatile Tefal Actifry low-fat multi-cooker, which uses just a tablespoon of oil, worked so well that we had to add a second production line at the last minute!
What do I like most about my job? Meeting people in France and all over the world. The diverse and rich contacts give me experience and a global vision of the Group’s processes. It’s like having a magnifying glass and seeing everything up close. I love it.